Ordering, made simple.
Pick what you’re buying and see every step, from checkout to delivery.
- Secure Stripe checkout
- No account needed
- Private links & chat
What are you ordering?
Check out once. Codes in your inbox.
Codes are emailed after payment. No account needed.
- Products
Pick your product
Check the platform and region on the product page, then add it to your cart.
- Cart
Add your details
Set quantities (up to 10 codes per order) and enter your name and delivery email.
- Stripe
Pay securely
Pay by card on Stripe. Your codes are reserved while you pay.
- Your inbox
Receive your codes
Once payment is confirmed, we email your codes and a private order-status link.
After you pay
- You get
- Your codes by email, plus a private page that tracks delivery.
- Timing
- Usually within minutes of payment confirmation.
- Later
- Search your inbox for “Your BirdShop codes”. Keep that email private.
Choose a package. Pay. Start your chat.
Set prices and clear inclusions, so you know exactly what you’re paying for.
- Services
Choose a package
Compare Basic, Standard and Premium: price, what’s included and turnaround.
- Package page
Add your details
Enter your name and email. No account or password needed.
- Stripe
Pay securely
Pay by card on Stripe’s secure checkout.
- My Service
Your private chat opens
Once payment is confirmed, you land in your chat to share details and get started.
After you pay
- You get
- A private chat with BirdShop and an emailed receipt with your chat link.
- Timing
- Your chat opens once payment is confirmed. Each service lists its turnaround.
- When it’s done
- We email you when your order is marked complete.
Some services are custom quote only and have no packages.
Share your idea. Agree a price. Then pay.
For services offered by custom quote only, or anything beyond a package. You only pay once the details are agreed.
- Contact
Send your request
Choose the service and describe what you need. Your private chat opens right away.
- Private chat
Agree the details
We confirm scope, price and timing with you in the chat.
- Private chat
Pay the request
Open the payment request in your chat and pay securely through Stripe.
- My Service
We get to work
Updates stay in your chat, and we email you when the order is complete.
Before and after you pay
- Before you pay
- No order or charge until you pay a request in your chat.
- Timing
- Replies arrive in your chat; times vary with demand. Turnaround is agreed before you pay.
- Later
- Your confirmation email has your reference and chat link. The chat is also saved in My Service.
Is my payment secure?
Yes. You pay by card on Stripe’s secure checkout. BirdShop never sees or stores your card details.
Do I need an account?
No, just an email address. Your orders and chats open through private links we send you, so don’t share them.
Where do I find my order or chat later?
Codes and their order-status link are in your email. Service chats live in My Service: chats started on this device appear automatically, and on another device you can verify your email to see them all.
Payment is taking a while to confirm.
Your status page updates by itself. Please don’t pay again. Check your email and spam folder, or contact us with your reference.
I left checkout before paying.
Nothing is charged until Stripe confirms payment. For products, return to your cart to resume or cancel the saved checkout. Unpaid checkouts expire after about 30 minutes and reserved codes are released.
Refunds and support
Message us in your private chat, or choose Product Support on Contact with your order reference. Eligibility depends on whether the item was delivered or the work has started.
I just have a question.
Choose Product Support or General Support on Contact. It opens a private chat with no payment involved.
Not sure which path fits?
Tell us what you need and we’ll point you the right way.